Shipping and payments

Shipping and payments

Versand und Lieferinformationen

Heimwerkertools.com versendet in die unten aufgeführte Länder.  

Mit DHL, Deutsche Post, GLS, GLS Express und DHL Express haben wir uns für die besten Logistik- & Versandpartner entschieden, damit Sie als Kunde - schnell, sicher und zuverlässig zu Ihren gewünschten Heimwerkertools Produkten kommen. 

Unsere Pakete müssen Sie nicht in irgendeinem weit entfernten Paketshop abholen, sondern diese werden persönlich zugestellt. 

Versandbestätigungen: Nach Versand erhalten Sie von uns per E-Mail eine Versandbestätigung mit den Paketdaten, womit Sie Ihre Sendung verfolgen können.

Versand und Lieferinformationen

Heimwerkertools.com versendet in die unten aufgeführte Länder.  

Mit DHL, Deutsche Post, GLS, GLS Express und DHL Express haben wir uns für die besten Logistik- & Versandpartner entschieden, damit Sie als Kunde - schnell, sicher und zuverlässig zu Ihren gewünschten Heimwerkertools Produkten kommen. 

Unsere Pakete müssen Sie nicht in irgendeinem weit entfernten Paketshop abholen, sondern diese werden persönlich zugestellt. 

Versandbestätigungen: Nach Versand erhalten Sie von uns per E-Mail eine Versandbestätigung mit den Paketdaten, womit Sie Ihre Sendung verfolgen können.

Versand und Lieferinformationen

Heimwerkertools.com versendet in die unten aufgeführte Länder.  

Mit DHL, Deutsche Post, GLS, GLS Express und DHL Express haben wir uns für die besten Logistik- & Versandpartner entschieden, damit Sie als Kunde - schnell, sicher und zuverlässig zu Ihren gewünschten Heimwerkertools Produkten kommen. 

Unsere Pakete müssen Sie nicht in irgendeinem weit entfernten Paketshop abholen, sondern diese werden persönlich zugestellt. 

Versandbestätigungen: Nach Versand erhalten Sie von uns per E-Mail eine Versandbestätigung mit den Paketdaten, womit Sie Ihre Sendung verfolgen können.

Wir berechnen die Versandkosten ins Ausland pauschal wie folgt:

Deutschland & Österreich

Land Versand Land Versand
  Deutschland    4,90 €* Flag   Österreich    4,90 €*

 

Wir versenden auch Kleinstbestellungen ohne Mindestbestellwert, jedoch berechnen wir bei Bestellungen unter 15,- € Warenwert zusätzlich eine Servicepauschale in Höhe von 3,00 Euro.

Ab einem Warenkorbwert von 100 EUR versenden wir versandkostenfrei nach Deutschland und Österreich.

Europa

Wir versenden in folgende europäische Länder: Die jeweiligen Versandoptionen und Kosten sind im Warenkorb ersichtlich.

Flag   Frankreich                 Flag   Schweiz                             Polen
    Belgien Flag   Luxemburg   Niederlande
Flag   Dänemark    Italien Spanien   Spanien 
Flag   Portugal   Großbritannien Flag   Liechtenstein

Hinweis: In manchen Ländern können Zölle anfallen. Diese variieren je nach Produkt und Wert der Lieferung und können von Land zu Land unterschiedlich hoch ausfallen.

Wir berechnen die Versandkosten ins Ausland pauschal wie folgt: 

Deutschland & Österreich

Deutschland 4,90 €     Österreich 4,90 € 
Wir versenden auch Kleinstbestellungen ohne Mindestbestellwert, jedoch berechnen wir bei Bestellungen unter 15,- € Warenwert zusätzlich eine Servicepauschale in Höhe von 3,00 Euro. 
Ab einem Warenkorbwert von 100 EUR versenden wir versandkostenfrei nach Deutschland und Österreich.

Europa 

Wir versenden in folgende europäische Länder: Die jeweiligen Versandoptionen und Kosten sind im Warenkorb ersichtlich.   

Frankreich   Schweiz    Polen     Belgien   Luxemburg   Niederlande   Dänemark    Italien   Spanien    Portugal                             Großbritannien                        Liechtenstein 

Hinweis: In manchen Ländern können Zölle anfallen. Diese variieren je nach Produkt und Wert der Lieferung und können von Land zu Land unterschiedlich hoch ausfallen.

We calculate the shipping costs abroad as follows:


Germany & Austria


   
Germany 4,90 €
Flag   Austria 4,90 €

We also ship small orders without a minimum order value, but we charge an additional service fee of €3.00 for orders under €15.

From a shopping cart value of 100 EUR we ship free of charge to Germany and Austria.

Europe


We ship to the following European countries: The respective shipping options and costs are shown in the shopping cart.

Flag France             

Flag Switzerland   
                 
Poland

Belgium

Flag Luxembourg

The Netherlands

Flag Denmark

Italy

Spanien Spain

Flag Portugal                              Great Britain                                        Flag Liechtenstein


Note: Customs duties may apply in some countries. These vary depending on the product and the value of the delivery and may differ from country to country.

Further information

Do you have any questions? Please contact us.

Delivery time

You will find detailed information on delivery times on the individual product pages. The delivery time abroad (outside the EU) is usually no more than seven working days. The delivery period begins after receipt of payment. If payment is made in advance, the period begins on the next working day after receipt of payment. When paying by invoice, the period begins on the next working day after the order is placed. For express delivery, the average delivery time is 2 working days.

Packaging and ENVIRONMENT:

The majority of our parcel shipments are overpacked again with a neutral shipping carton for better protection. Unless the manufacturer's packaging is already suitable for parcel shipping. For environmental reasons, we have decided to use only recycled stuffing paper for transport-safe backfilling. In addition, we also recycle functional old packaging and stuffing materials (paper, film, etc.) from our suppliers. In this way, we can make a meaningful contribution to environmental protection!

Packaging and transport damage:

We generally ship in proper cardboard packaging. However, if you notice obvious damage to the packaging when you receive the delivery, you must note this on the delivery bill from the parcel service. For example with "Packaging damaged - acceptance with reservation". Because only then can we claim compensation from the carrier for transport damage. If it is already clear when you receive a damaged parcel that the goods are also damaged, please do not accept the delivery and note "Packaging and goods damaged - parcel not accepted" on the delivery bill. In any case, please inform us immediately by email or telephone so that we can decide together how to proceed.

     

Payment methods

To make the ordering process as convenient as possible for you, we offer you a wide range of payment options in our store. To protect your data, all payment options have the highest security standards. They are also easy and convenient to use. Below you can find out which payment methods are available to you at heimwerkertools.com.

Vorkasse

Prepayment

With this payment method, you transfer the order amount to our account in advance. If you transfer the order amount to us via online banking, for example, we will usually receive it within 1-2 working days. The goods will be dispatched as soon as we have received the amount. The payment term is one week, the goods remain reserved for you for 14 days.

Rechnung

Purchase on invoice - Klarna

This method offers you two advantages: Shipping is initiated immediately upon receipt of the order and you have 14 days to pay the invoice that we send you after your order. Please transfer the total amount to the account indicated on the invoice. (Currently this payment method is only available for customers from Germany & Austria).


With this payment method Klarna checks your creditworthiness. In the event of isufficient creditworthiness, Klarna reserves the right to refuse this payment method. More information under:
 https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/invoice?_ga=2.74516498.1609359384.1577432703-1852685617.1576485097

PayPal

PayPal

Even if you do not yet have a PayPal account, you can pay simply and securely by credit card via PayPal. The following credit cards are accepted: Mastercard, Discover, American Express and Visa.

If you already have a PayPal account, you can easily pay with your e-mail address and password. Your advantage: Once you have registered with PayPal, you will never have to enter sensitive credit card or bank details again when placing an order. This makes this payment method particularly secure. Payment via PayPal is made in real time and your order is dispatched immediately. 

You will be redirected to the PayPal website for payment. You can find detailed information about PayPal website for payment. You can find detailed information about PayPal's terms of use here:  https://www.paypal.com/at/webapps/mpp/ua/legalhub-full?locale.x=de_DE 

Sofortüberweisung

Instant bank transfer

As with Giropay, you can use this payment method to pay for your order in real time via online banking. In contrast to a conventional bank transfer, the merchant is informed of your payment in real time when you pay via Sofortüberweisung. The advantage for you: You receive your goods faster, because the shipping process is initiated immediately and not only after the money has actually been received from your account by the retailer.

You will be redirected to sofort.com for payment. There you select your country and your bank. You will then be asked to log in to your online banking via an input mask from sofort.com. The information will be transmitted to your bank in encrypted form. You must then enter a TAN for confirmation. For security reasons, each TAN can only be used once. The merchant receives a real-time transaction confirmation after the transfer is completed and can ship your goods immediately. You will then receive a summary of your transfer.

Kreditkarte

Credit card

Visa and Mastercard are accepted. Payment is made via a secure connection. Here too, payment is made in real time and the shipping process is initiated immediately. Your credit card will be charged immediately after payment.

Amazon Pay

Use your Amazon account to pay easily and securely in our online store. You can rely on the familiar payment process and the security of your Amazon account. Another advantage: you don't have to create a new customer account or remember an additional password.

To pay, you will be redirected to the Amazon Pay website. There you will be asked to log in to your Amazon account to complete the payment process via Amazon.